False Commitment, Delay in Process & Lost of Document

Location/place: Mira Road East , Thane 401107, Maharastra

Name of company/service: Asha Motors, Mira Raod east , Off SK Stones police chowky (Mira-Bhayander Raod)

I had booked a Honda Unicorn Bike on “On” from Asha Motors. That time Honda Authorised showroom was selling Unicorm bikes at the rate of Rs 75000/- (which included saree guard + name plate + Local body charges), but with a waiting period of 45 days.
Hence I went to Asha Showroom, Mira road for the Unicorn Bike. They gave me verbal assurance that bike will be delivered in 2 days. I paid them 78000/- inclusive of accessories & Local body charges) for immediately delivery . This was verbally conveyed my the showroom manager(partner). They told me they will get the documents completed within 1-2 weeks.
I was delivered bike in 4 days. I got my documentation after 30 days agst 2 weeks.
I had submitted my original copy of LIC certificate & receipt. Now they are claiming that I had not submitted the documents, whereas I have proof that my LIC original certificate was there at their desk, when I went 15 days back for documents collection.

Most of the commitment have been verbal with no documentation of hand.

This has been an harassment & grievance/ inconvenience faced by me due the showroom managers (partners) incompetence & lack of proper process.

Preetam Sanil

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