FAILURE of receiving the exact balance inspite of several complaints to MTS COMPANY

Location/place: India

Name of company/service: midnapore medical college

On 17th may 2012 i made a recharge of Rs 152.They were required to give Rs 165 as main balance in two phases:- 1st Rs132 and then the remaining in next 48 hrs.I received the 1st amount but did not received the remaining. for this i lodged a complaint to the company on 21st may. Complaint no is C12-47516576.I have still now not received any solution.

Again on 15th june i made a recharge of Rs60.They were required to give full Rs 60 in two phases Rs 52 immediately and the remaining Rs 8in 72 hrs. I have still not received the remaining amount.For this also i have lodged a complaint on 19th june but did not got any solution. Complaint no C12-47217855. It would be very kind of you if you take some necessary actions so that i can get back my remaining amounts.


Comments

3 responses to “FAILURE of receiving the exact balance inspite of several complaints to MTS COMPANY”

  1. MTS Customer Service India Avatar
    MTS Customer Service India

    Hi,
    We regret the inconvenience caused. Please specify your contact number so that we can contact you to resolve your issue.
    Regards
    MTS Customer Service India

  2. MTS Customer Service India Avatar
    MTS Customer Service India

    Hi,
    We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.
    Regards
    MTS Customer Service India

  3. MTS Customer Service India Avatar
    MTS Customer Service India

    Hi,
    We value your concern. To assist you effectively, we would need your Name & Contact number to discuss the concern and provide a resolution.
    Regards
    MTS Customer Service India

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