failed trasaction refund money

Location/place: farrukhabad 7611(u.p.)

Name of company/service: bank of india

sir ,
my name is anuj kumar .l m accountor of bank of india (branch code 7611

distt.farrukhabad ,u.p.). on 6dec 12 i wanted to online railway reservation on www.irctc.com and money tansefor by own debit card of bank of india . but by network problem money transaction process was failed .but after sum time i recived a sms of bank of india trnsaction on my mobile no.that u debited money RS. 712 to www.irctc.com .i tried again and repeat the process again RS.712 debit my a/ c..on conclusion i have debited 712+712= 1424Rs for failed railway resevation…….
i request u


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