Name of company/service: ICICI BANK
With regards it is to bring under the notice of this Forum readers that
yesterday I posted my complain regarding Extreme Harassment&Nuisance calls
From Icici Bank”the below given complain I posted here yesterday.
It is to bring under each & every one’s notice notice that, I have been
continuously harassed by Mr.Kulkarni from ICICI Bank Credit card collections
department.He has been regularly harassing me for the Third Party Credit Card
collection.He has been calling on my residence no as well as on my Mobile
No:9019555686 regularly.Mr.Vishnu Kumar the Head Service Quality Dept whom I
forwarded a mail for this Nuisance calling but he didn’t do anything towards
my complain.I am getting nuisance calls from your collection dept for
Mr.Suhas Joshi on my mobile no.9019555686 as well as on my land line also, on
08/09/2010, twice I got a call from 9769498668 at 16.41pm&on my land-line
also at 16.45pm.I don’t understand that in-spite of making so many request
why do I get these nuisance calls on my no.The person Mr.Kulkarni who calls
me from his mobile No:9769498668 he is using vulgar language with me as well
as with my family members.I asked him about his first name, from where he is
calling, which branch he is calling but he is not ready to provide me any
details.He will hung up the call.Today 13/9/10 at 16.58pmpm he called up on
my mobile I told him wrong no again he called at 5pm & asked my name, I said
I am Mr.Hebbar speaking, he disconnected the phone.He immediately called up
on my land line no which was picked up by my daughter, she called me & told
that some one is using very rubbish&uncivilized language&he is giving his
name Mr.Kulkarni so I again asked him all the details that from where exactly
he is calling&which branch of ICICI Bank, but he was not giving me any
details.I asked him that from where did he get this no?He said that this No
is given me by Mr.Suhas Joshi.So I told him that I am not that person for
whom he is looking for.I told him that I will report to the police then he
hung up the call.This has become almost daily nuisance.As I have mentioned so
many times to Mr.Vishnu Kumar”The Head Of The Icici Bank Quality Dept”but I
think he doesn’t bother to take care.He has never given me assurance
regarding these Nuisance calls.
Just to inform here that neither I am having any account from ICICI Bank nor
having any credit card then why am I being harassed by ICICI Bank so
frequently?When ever I asked caller that,”from where did you get this no?They
always reply that Mr.Suhas Joshi gave this no.So I just want to ask a
question to ICICI Bank authority that did they ever confirm on this
particular No:9019555686, before giving the credit card or loan that this
No;9019555686 belongs to Mr.Suhas Joshi?No never simply they gave credit card
to that person Mr.Suhas Joshi without confirming any details.And now when
Mr.Joshi is defaulter they are calling on my No:9019555686 which was never
belonged to Mr.Suhas Joshi.Now it’s a height of my tolerance.So I request
here in this forum pl.look in to this matter & do need ful to my complain&see
to it that there should not be any more calls from Goons like Mr.Kulkarni.
Now today on 14/9/10 I got a message from Mr.Vishnu Kumar(Quality Head of
ICICI Bank)that I need to wait till 24/9/2010 for the solution of my
problem.But I am sure that nothing will happen because this kind of so many
mails I have received in past by Head of The Quality Dept,but again after
couple of months I start receiving those harassing&Nuisance calls.so can any
body suggest me what else I should do?
Below given message sent by ICICI Bank.(on 14/9/10)
RE: ‘ICICICARE=038-555-723’ ICICI Bank?
Dear Mr. Hebbar,
We regret for the inconvenience caused to you.
Your complaint is being attended to. However, it is taking some more time to
resolve than assumed initially.
We assure you that your concern is a top priority for us and we will respond
to you with the details by September 24, 2010.
Office of Head Service Quality
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