Name of company/service: Kotak Life Insurance
I would like to complain about the extra amount added to my monthly premium for my policy 02382728 with Kotak Life Insurance.
My monthly premium as per my policy is 2500, however since the last 2 months there is an addition of Rs. 38 to my premium which rounds up to 2538 on a monthly basis which is included to my premium without my intimation.
I would like to have an explanation on this and want to know the reason for increasing the monthly premium amount without any intimation to me.
If not i would like to cancel the policy with Kotak and have my entire amount refunded back.