Name of company/service: HYUNDAI MOTOR INDIA LTD.
I have an i10 magna model with an extended warranty whose scanned certificates with terms & conditions I have attached with the mail. The car had a problem with its rear wheel bearing and needed it to be replaced. But the concept hyundai, Narol, Ahmedabad. said the same is not covered under warranty and only engine and gear box are covered. But one look at the T&C of the certificate tells us that it is not the case. I have also a mail from concept hyundai saying the same thing and denying the warranty being applicable on the bearing and even saying that I was offered 50% discount which I was not.
So, please, Take the corrective actions as this is very inconvenient for me and very shady business practices on behalf of concept hyundai as the warranty clearly covers both parts and labour for the bearing.
Maya Ramesh Agarwal
Regd. no. of car: GJ1-KC-4255
VIN NO. MALAM51BLAM563213