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Excess money deduction

My Reliance Mobile number is 9362747082 (Life scheme with Life Time Jadhu Pack). There were excess charges deducted from my Mobile account. When I asked the Reliance Operator, she informed me that I selected Caller Tunes on 01 May 2009 and therefore the excess charges were deducted from my Mobile account. I told her that I never selected Caller Tunes and I am the only person using this Mobile Phone. She refused to accept this and refused to cancel the Caller Tune charges. I request you to be very vigilant about this cheating Company doing unethical Business.

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