Location/place: MUMBAI
Name of company/service: RELIANCE INFRASTRUCTURE LTD
MY ACCOUNT NO. IS 100546226 WITH RELIANCE INFRASTRUCTURE LTD.
MY AVERAGE BILL FOR THE PAST TWELVE MONTH WAS 225 UNITS. HOWEVER IT IS OBSERVED THAT CONSUMPTION FOR APRIL 2012 WAS BILLED AT 553 UNITS. I WAS FORCED TO PAY THE SAME, WHICH I PAID ON 26.04.2012.
AGAIN BILL FOR MAY 2012 WAS AT 820 UNITS WHICH NOT POSSIBLE AT ALL. I WAS ASKED TO PAY THE SAME TELLING THAT THE BILLING IS CORRECT. THINKING OF STOPPING SUPPLY OF ENERGY, I PAID THE SAME ON 28.05.2012.
I APPROACHED THE TATA POWER COMPANY LTD FOR CHANGEOVER OF ELECTRIC SUPPLY FROM RELIANCE TO TATA.
CHANGE OF METER HAS TAKEN PLACE ON 07JUNE2012. I HAVE RECEIVED AGAING BILL FOR 522 UNITS FOR 16 DAYS WHICH IS REALLY IMPOSSIBLE.
AGAING THE BILLING OF THE CONSUMED UNITS IS NOT DONE AS PER THE TARIFF STRUCTURE GIVEN ON THE REVERSED SIDE OF THE FINAL BILL FOR THE PERIOD 22MAY2012 TO 07JUNE2012.
UPON CONTACTING ON CONSUMER HELP LINE NO.1800-200-3030 I WAS INFORMED THAT THE COMPANY,S PRINTED TARIFF STUCTURE WAS NOT FOLLOWED IN MY FINAL BILL DUE TO WHICHWILL HAVE TO PAY RS.894.45 PLUS GOVT. ELECTRIC DUTY + MAHARASHTRA GOVT.TAX ON EXCESS AMOUNT BILLED DUE TO CALCULATION OF CALCULATION OF FINAL BILL AT WRONG TARIFF RATE.
I REQUEST TO ADDRESS MY GRIEVANCES URGENTLY SO THAT I CAN PAY THE FINAL BILL AT THE EARLIEST AND ALSO OTHER CONSUMERS CAN BE PROTECTED DUE TO THIS TYPE OF MALPRACTICES BY THE COMPANY.
THANKING YOU,
YOURS FAITHFULLY
MANOJ S MEHTA
email:[email protected]
cell no. 9892988034
RELIANCE INFRASTRUCTURE LTD MUMBAI consumer account no. 100546226
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