“Empty” Pack delivered

Location/place: Mumbai

Name of company/service: Letsbuy.com

I had placed an order for Reliance BIGTV HD set-top-box on www.letsbuy.com on the 7th of April 2011.

The payment term chosen was Cash On Delivery – COD.

The package came through BlueDart on the 20th of April 2011 vide AWB# 58591970916.

To my horror, the package was empty with only some packaging foam in it. The courier buy insisted on getting paid first which offcourse I did not do. The package was weightless so I had a doubt.

While I did not lose any money in this but the experience has left a very bad taste as far as e-commerce companies such as LETSBUY.COM are concerned.

I would like to request that strong action is taken against such con operations in the guise of running e-Commerce portals.


Comments

4 responses to ““Empty” Pack delivered”

  1. Dear Customer,

    We would request you to please provide us your phone number or your Order # for us to proceed further and contact you at the earliest !

    Regards,
    Letsbuy Customer Service

  2. My number is 9819191971 and the order number is LSB-91881.

  3. My number is 9738115640 and the order number is LSB-258842.

  4. My number is 9819191971 and the order number is LSB-260069.

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