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education loan sanction

Location/place: darbhanga,bihar

Name of company/service: central bank of india

i have been approaching to the bank manager for education loan since last 6 months.first he told that i should have a policy to be submitted to the bank.so i took a policy of 3 lac.since last two days i have been sitting for hours in the bank but the manager gives no response.now today he tells that my mother should take a new policy through the bank as the target of the bank is not complete otherwise he will not pass the loan.when i asked him for the reason and circular he started shouting at us.as i am economically weak i paid for the policy so that i could get the loan for my education.now how could i pay my fees and installments of policy.so i request you to make the bank grant me compensation for my expenditure on insurance policy and the time i have wasted in the bank.

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