Ecs returns charges refund

I have missed my emi auto debit date for Bajaj payment.But I have paid every month without missing with overdue charges.Last August 31st wen I have received all my salary got deducted as ecs return charges.Bajaj team saying as we do not have any money with us .check with ICICI Bank.I have already checked with branch managers they are stating as we team up with Bajaj and deducted money.
We cannot refund from our side.Check with bajaj.i kindly request you to return my money as I have already paid all emi’s.my email I’d is [email protected] to me .