Location/place: New Delhi
Name of company/service: www.ebay.in
This complaint for ebay.in for their irresponsibility .I Purchased one Soundmagic PL11 ear phone Rs.550 from the seller theitwarescom (http://myworld.ebay.in/theitwarescom/) and was perfectly delivered to me with one year seller warranty. After couple of products product became non working than spoke to seller but he hasn’t done anything neither repaired nor replace the product.at last i tried to contact to eBay customer care they told me that after 90 days of order they don’t take any responsibility and raised their hand from the case.
I want to ask one thing from ebay.in that if they cant handle warranty and services after 90 days than they should not allow the seller to sell the products on seller warranty. Because sometimes seller never respond to customer problem like repair, support. Similar happened in my case seller neither repaired , replace the product nor give response to my mails and calls..
I means it totally crap to buy costly products from eBay.in on seller warranty.Please avoid it