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Dishonouring extended warranty

Location/place: Mumbai

Name of company/service: HP india

from Ketan Vyas hide details Feb 2
to [email protected]
date Feb 2, 2010 5:05 PM
subject Fwd: Warranty honouring Reminder -4 I m Not getting response
mailed-by gmail.com

This is FINAL LETTER I AM FORWARDING IF THE ISSUE IS NOT RESOLVED IMIDIATELY <I WILL BE COMPELLED TO GO TO CONSUMER COURT AS WELL AS MEDIA.
Ketan

———- Forwarded message ———-
From: Ketan Vyas
Date: Jan 19, 2010 2:14 PM
Subject: Warranty honouring Reminder -3 I m Not getting response
To: [email protected]

If I do not hear from you I will be compleeled to go to consumer court
and media.
Ketan Vyas

———- Forwarded message ———-
From: Ketan Vyas
Date: Tue, 19 Jan 2010 12:01:40 +0530
Subject: Fwd: Warranty honouring Reminder -3
To: [email protected]

PROBLEM PENDING

———- Forwarded message ———-
From: Ketan Vyas
Date: Wed, 13 Jan 2010 10:43:29 +0530
Subject: Fwd: Warranty honouring Reminder -2
To: [email protected]

———- Forwarded message ———-
From: Ketan Vyas
Date: Tue, Jan 12, 2010 at 11:24 AM
Subject: Fwd: Warranty honouring Reminder -1
To: [email protected]

I got phone call that in 24 hrs I will know status.I am still awaiting
resolution of the issue.
Ketan

———- Forwarded message ———-
From: Ketan Vyas
Date: Wed, Jan 6, 2010 at 9:20 PM
Subject: Warranty honouring
To: [email protected]

I had purchased All in one printer model L7380 on 15/10/08 invoice
no.AEPL/167/2008-09 DC No. SD08100450003 and serial no. MY8718317D
On completion of one year I also opted for exetnsion of warranty for two
years.HP support pack UG351Eon 30/9/09 valid upto 30/9/2011.
I lodged complain on 14/11/09 for repairs.First they were reluctant to send
person ,Finally some one came from redigton ,powai for service.As per him
this printer needs replacement only.
I have been following up with redigton with no help.
I request you to look into matter and do needful on urgent basis or I will
be compelled to go to consumer forum
Hope to get quick response from you.

Ketan Dhansukhlal Vyas
B/1403,Shagun Tower,gen A K Vaidya marg,Malad(E),Mumbai 400097 ph
no.022-40034639/Mobile 9820441639/9662513639

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