Dishonouring extended warranty

Location/place: Mumbai

Name of company/service: HP india

from Ketan Vyas hide details Feb 2
to [email protected]
date Feb 2, 2010 5:05 PM
subject Fwd: Warranty honouring Reminder -4 I m Not getting response
mailed-by gmail.com

This is FINAL LETTER I AM FORWARDING IF THE ISSUE IS NOT RESOLVED IMIDIATELY <I WILL BE COMPELLED TO GO TO CONSUMER COURT AS WELL AS MEDIA.
Ketan

———- Forwarded message ———-
From: Ketan Vyas
Date: Jan 19, 2010 2:14 PM
Subject: Warranty honouring Reminder -3 I m Not getting response
To: [email protected]

If I do not hear from you I will be compleeled to go to consumer court
and media.
Ketan Vyas

———- Forwarded message ———-
From: Ketan Vyas
Date: Tue, 19 Jan 2010 12:01:40 +0530
Subject: Fwd: Warranty honouring Reminder -3
To: [email protected]

PROBLEM PENDING

———- Forwarded message ———-
From: Ketan Vyas
Date: Wed, 13 Jan 2010 10:43:29 +0530
Subject: Fwd: Warranty honouring Reminder -2
To: [email protected]

———- Forwarded message ———-
From: Ketan Vyas
Date: Tue, Jan 12, 2010 at 11:24 AM
Subject: Fwd: Warranty honouring Reminder -1
To: [email protected]

I got phone call that in 24 hrs I will know status.I am still awaiting
resolution of the issue.
Ketan

———- Forwarded message ———-
From: Ketan Vyas
Date: Wed, Jan 6, 2010 at 9:20 PM
Subject: Warranty honouring
To: [email protected]

I had purchased All in one printer model L7380 on 15/10/08 invoice
no.AEPL/167/2008-09 DC No. SD08100450003 and serial no. MY8718317D
On completion of one year I also opted for exetnsion of warranty for two
years.HP support pack UG351Eon 30/9/09 valid upto 30/9/2011.
I lodged complain on 14/11/09 for repairs.First they were reluctant to send
person ,Finally some one came from redigton ,powai for service.As per him
this printer needs replacement only.
I have been following up with redigton with no help.
I request you to look into matter and do needful on urgent basis or I will
be compelled to go to consumer forum
Hope to get quick response from you.

Ketan Dhansukhlal Vyas
B/1403,Shagun Tower,gen A K Vaidya marg,Malad(E),Mumbai 400097 ph
no.022-40034639/Mobile 9820441639/9662513639


Comments

4 responses to “Dishonouring extended warranty”

  1.  Avatar
    Anonymous

    SIR MERA D2568 KA

  2. William Patrick Avatar
    William Patrick

    Dear sir,
    I have purchased HP F2418 all in one printer on 19 May 2010 has some problem(not switching ON). Upon tracing the local authorized service center (INGROM, Wilson Garden Bangalore) refusing to give service. Tell me what should I do for that. I feel the same treatment will be given by the other service centers too. Will I get my money back? so that I can buy some other printer other than HP. My phone no: 09448473125

  3. sarpreet singh Avatar
    sarpreet singh

    Dear sir,
    my name is sarpreet i purchased hp photosmart printer
    all in one frm italy. now ink has this printer finished. i hav no any single bill recipt of this printer c4480. i wann purchasd it. now tell me wht should i do for this.plz help me immediatly my contect 09803353142

  4. Prashant Samant Avatar
    Prashant Samant

    I had purchased All in one printer model HP OFFICEJET 7500A on 17/02/2012 invoice no. 3376 From AAryan Infocom. On completion of one year on site warranty.

    This model is break down for Three Times :
    1) Break down Dated – 09.06.2012 & Repaired in your Worli Serivce
    Center Dated 20.06.2013.

    2) Break down Dated 18.10.2012 & Replace this printer and delerved dt. 22.10.2012.

    3) Break down dated 29.12.2012 & Replace this printer and delerved dt. 01.01.2013.

    4) Break down dated 18.03.2013 & Replace this printer and delerved dt. 22.03.2013 but this printer is now completed break down.

    So that Please give other Latest Printer better than this model.

    This is FINAL LETTER I AM FORWARDING IF THE ISSUE IS NOT RESOLVED IMMEDIATELY. I WILL BE COMPELLED TO GO TO CONSUMER COURT AS WELL AS MEDIA.

    My phone no: 09769693034 / (022) 23076747.

Leave a Reply

Your email address will not be published. Required fields are marked *