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discrepancy in recharge

Location/place: mumbai

Name of company/service: reliance communication

Dear sir

My self chandrasekhr bohra and my mobile no- 7498692754

I recharged 799(one month validity) pack from reliance communication official website .its a unlimited R2R national calling pack (receipt no- AMIR24105191) recharge date 10/07/2012

My problem is that I didn’t use benefit of this pack .when I call any reliance mobile number then deduct rupees from my main balance account 200 rupees deducted by reliance communication

I complaint of this discrepancy to reliance customer care several time but they donot solve this problem
my complaint numbers are given below
1.183702701
2.183362125
3.183124216
4.182916773
all complaints were solve as per customer care representative but my problem still running and they are not treat well
kindly solve my problem and revert me back my deduct amount as well as increasing 15 days validity of 799 pack

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