Didn’t response to complain

Location/place: Balugaon,Dist-khorda,state-odisha

Name of company/service: Godrej

i registered a complaint on dated 16th dec 2011 for front door rust problem of freeze.this freeze now out of warranty but its body is in warranty for 10 years.after register this complain technician visit only for one time.then i call to godrej customer care and they give assurance to solve this problem.but till now i didn’t find any solution and also i had sent 2 email to official email id but till now i didn’n find any solution.

complaint no :-0512572155

Suchitra kumar patra
Umamaheswar road,near rcms,balugaon,khorda,752030,odisha
conact-9776354577


Comments

2 responses to “Didn’t response to complain”

  1. Godrej Applainces Avatar
    Godrej Applainces

    Dear Suchitra kumar patra ,

    We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

    We have got your contact details. Our Customer Care will contact you shortly and resolve the matter.

    Sorry about the inconvenience.

    If any more Queries kindly contact us at [email protected] or call us on :
    1800-209-5511/1800 – 225511.

    Regards,
    Godrej Appliances Team
    Facebook – http://www.facebook.com/GodrejAppliances
    Twitter – http://twitter.com/GodrejAppliance.

  2. Dear Suchitra kumar patra,

    Your complaint has been closed as on August 2012

    We hope you are satisfied with our service.

    If not, feel free to write into us at [email protected] or call us on:
    1800-209-5511/1800 – 225511.

    Regards,
    Godrej Appliances Team
    Facebook – http://www.facebook.com/GodrejAppliances
    Twitter – http://twitter.com/GodrejAppliance

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