denying to give offer on recharge of rs 1400.

on 31/08/14 i received a call from airtel digital tv stating that it is an service call regarding your dth connection.
and offering a offer to recharge with rs.1400 and will get 6 months extra for free on primary connection which was temporarily suspended by me since last 8-10 months. they didn’t told me that this offer is not available on suspended connection nor i do.
and i recharged my dth 3000260033 with rs.600 and 1400 respectively.
after that i called up cust. care 18001028080 to start my services and told them about the offer but they refuse saying that they don’t know about the offers that is an another department. and it will take 8-10 days to resume our services.
and on 07/09/14 our services resumed but the validity of our dth is only for 5 months.
the airtel digital tv cheated us
we need your help to get our offer .


Comments

3 responses to “denying to give offer on recharge of rs 1400.”

  1. Dear Customer,

    This is with reference to your post dated 09 September 2014.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Dear Customer,

    This is with reference to your post dated 09 Sep. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
    You can also get in touch with us at [email protected]

    Regards,
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Dear Customer,

    This is with reference to your post dated 09 Sep. 2014. We would like to confirm that we have shared the resolution details with you.
    Should you require further information, please feel free to write to us at [email protected]

    Regards,
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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