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Denied payment of rs 10000 made only online

I while paying the bill of 1000 for mobile number 7997111121 ANDHRA PRADESH using chiller app wrongly made rs 10000 where the transaction was successful and the amount was debited from my account. But the idea store where I contacted clearly refused the payment of 10000 but the payment of rs1000 is been reflecting which was made after this. I raised the issue with my bank who replied that the transaction was successful and the amount has been transferred to the idea cellular company. Transaction date 4th May 2018

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