DELIVERY OF DUPLICATE PRODUCT

SIR,
I HAVE BOUGHT BUY 1 GET 1 HEADPHONES FROM REDIFF SHOPPING WEBSITE. BUT THEY HAD DELIVERED A DUPLICATE CHINESE PRODUCT. NOW AS I HAVE COMPLAINED THEY TOLD ME THAT THEY HAVE DELIVERED A CORRECT PRODUCT, BUT THEY DO NOT. NOW THEY HAVE CHANGED THE DESCRIPTION OF THEIR PRODUCT AND WRITE IT AS IMPORTED BUT WHEY I BUY THIS THERE WAS A TOTALLY DEFERENCE DESCRIPTION. THE TOTAL DESCRIPTION OF THE PRODUCT HAS BEEN CHANGED. I WANT REFUND OF MY MONEY AND TAKE BACK THEIR PRODUCT FROM THE DELIVERY ADDRESS. PLEASE HELP US I HAVE BEEN CHEATED.
DETAILS OF MY PRODUCT:
Order No.: 13789146
URL: http://shopping.rediff.com/product/19054243
Vendor name : e Traders
Vendor contact number: 09464397643 / 07696097960
I HAVE BEEN CHEATED BY E TRADERS. PLEASE HELP ME TO GET MY MONEY REFUND. THEY CHEAT EVERY ONE ACROSS INDIA.


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