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Delay or no delivery of courier

Location/place: Bhubaneswar

Name of company/service: Blazeflash Courier

Sir a parcel was booked from Delhi by Blazeflash courier on 22-may-2012 Shipment no: 700238101.Which was not delivered to its destination rather it was returned back after keeping it for almost 8 days on 30th may 2012.
without even informing the receipent.
once again a parcel was booked from motihari from the same courier on 31-may-2012 Shipment no. 133343305. And even calling them so many times thier response is negative.
They are not responsing properly.Every time they are telling wait for half an hour or tomorrow it will be delivered.
But still waiting for it.
God knows whether i will be able to receive it or once again it will be sent back after keeping it for some more days.
Kindly look into the matter and take appropriate action.

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