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Delay in refund for canceled Order#10256944

Location/place: Vishakhapatnam

Name of company/service: Timtara.com

Hello,
I have booked a product in Timitara.com on May 16th 2012. They have comiited to deliver within 10-15 working days but it had been over 40days, they have not shipped my order. After it I have canceled the order on June 24th 2012 & spoke to their phone executive, he said me that I will be getting my refund with in 7-10 working days but its already over 15 days, no refund. when i called them again, they answered me that it will take another 7-10 working days. Is this company is a fraud. I would highly appreciate if you could Please help me out on this.

Thanks & regards,
Kailash Sahoo
9533079952
9533234462

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