Delay in Product Delivery and now product is not working

Location/place: hyderabad

Name of company/service: DEALS & YOU

i have places an order in DEALS & YOU on 16th may for Blackberry Mobile phone . i have paid 3000 by credit card. i should receive my delivery within seven days. but after lots of struggle i have received my product on 31st May.i have put a request to cancel my order and give me my money back but they have not accepted that. when i received it box was not seal and there was no bill with product. now i am not able to use that mobile. whenever i call there for this complaint after taking my order no. they will say they cant here me and cut the call. my order no is 582530 kindly help me to get my money back.

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