delay in phone delivery

Location/place: delhi

Name of company/service: phone

Sir,
today it was second week and i don’t got my phone.
they just cross all limits and it is not tolerable.
they will give excuse me in all times when i call them to check my status and then they said come on next day.
i am a regular college student and i don’t have so much to talk with them or go again n again in service center.
i send you again my all details please take some action and reply me:
-customer name: vivek
-bill no:4135346693
-request date:23/07/2012
-model name:GT-S5253HKUINU
-mobile no:9654562647,98680851109
-landline no:01122355200
-email id:[email protected]
-service center address:U-157,1st FLOOR SHAKARPUR VIKAS MARG, NEW DELHI-110092.
Hope for desire response,
thankyou.