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delay for the repair of laptop

Location/place: 26/792 madangir dda flat new delhi-62

Name of company/service: hcl

sir,i have logged comp no 8500655019 against my lap top and still my comp has not been resolved & they are not answering my phone the executive visited to my residence Subedar Chauhan-995356211 told me to resolve the problem with in 2 days more than one week has been passed and result is zero.so please look into the matter thanking you

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