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defective shoes

Location/place: delhi

Name of company/service: bata shoes

My father purchased shoes of brand number 859-4028 from rohini west
metro branch bata showroom before 1 month. Unfortunately, sole of shoe
has cracked down which Should not be in case of a branded company
like bata.
Please do the needfull as your earliest.
When can we collect the replacement of same from above said showroom?
We have not retained the bill but concerned person at shop can
identify my fathers identity.

Thank you.
vivek khazanchi
9899886656

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