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Defective Samsung Galaxy S III

Location/place: Agra

Name of company/service: Samsung

I purchased a Samsung Galaxy S III SMP 19300 model having PH. model -I 9300 vide Product Serial No. 3531630507202740-1 dated 09/06/2012 from an Authorised Centre- Gaurav Distributors 5-A, Taj Road Sadar Bazar Agra.

The mobile has very serious problem in Calls. These are heard with waving voice sometimes call is mising on the other side , very low or normal voice level with a slight noise causing the person (calling/receiving bilateral mode) repeat the words again & again. We can define like its Calls level varies low (sometimes missed ) & normal. While inserting the same Sim in another mobile works well. The complaint continues. Every caller/call receiver has the same problem with my phone’s Calls. The mobile is giving me trouble.

Therefore I requested the company to replace the purchased mobile with a new one at the earliest. In position of not hearing, I have sent a letter to the Dealer & Company.

Thanking You very much.

Date 17/6/2012.

S/d.
(Mukesh Verma)
RTI Activist, Senior Broadcaster.
77, Kaveri Vihar – II
Shamsabad Road
Agra – 282001.

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