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Defect in seal packed Samsung mobile phone

Location/place: Mumbai Mira Road

Name of company/service: samsung mobile phone

I Shehzad Hamidani would like to complaint against Samsung Mobile Phone Company I purchased amobile phone Samsung Galaxy S4 GT-19500ZKAINU from the store Planet M Lalbaugh since the first day of using my handset I am getting problem in my handset it becoming very very hot and batterry gets dripped during the half day of my use n the earpiece of the phone is not proper the speaker of the earpiece is torn and the piece gets hanged than I have to remove the battery and again switch it on than I visited to the service centre there I did not get the good response from the centre they told me that you should have come before seven days of the purchase for replacement but one informed that I have to come in seven days and replace the handset and now I am not getting any positive response from the store and service centre they are picking up my phone I don’t know what to do please help me replace my handset with the new one I purchased the piece on 05/05/2013 and the iemi no. Of my piece is *357138/05/304516/4*
my name no. And address is as follows
Shehzad Hamidani,
704, A WING,
SAGAR DRISHTI,
OPP. SAI PETROL PUMP,
NEXT TO SHAHI RESTAURANT,
MIRA BHAYANDER HIGHWAY,
MIRA ROAD EAST,
District Thane,
401107.
Mobile no.9819011500/ 9146707303.
Thanking you ,
Your’s Sincerely,
Shehzad Hamidani.

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