Name of company/service: Sony Ericsson
I have purchased Sony xperia neo V on 1st may 2012 retailer in Thane.
Since last couple of days I am facing the following problem:
When ever I try to unlock (dragging lock button from left to right) , I am unable to unlock in one go. It is taking multiple attempts to unlock my phone.
Similarly when I get a call, I am unable to receive it in one attempt.
i.e i have to make many attempts to drag the icon from left to right.
Also some times I need multiple attempts to bring down the notification bar .
Thus I am facing lot of problem while using this costly phone.
I tried to contact Sony on given toll free numbers but no response
Even my email is also unanswered
I am very much frustrated and hence lodging complaint .
I expect replacement of handset ( it is in warranty period) as it seems to be a major hardware problem.