deduction of balance by activation of unwanted services

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: haryana kurukshetra&lt;/p&gt;<p><b>Name of company/service</b>: airtel mobile network</p>Approximately from 2 month they are activating different -2 service on my phone and deduct my balance. I am facing lots of problem due to this.after talking to customer care I am not satisfied even they cut my phone aur put my call on hold. I am totaly frustrated from this. Now they start deducting huge balance from my phone balance a/c.


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2 responses to “deduction of balance by activation of unwanted services”

  1. Namaste Mr. Kumat,

    This is to inform you that your concern listed on 11 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Kumat,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected].

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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