<p><b>Location/place</b>: Kolkata</p><p><b>Name of company/service</b>: Tata Docomo</p>I Aditya Parasramjika
mobile number:9038167161
email address: [email protected]
I have got 1 message from Tata docomo on 13/04/2013 that recharge with GPRS 26,get 300mb+free 300mb internet usage for 30 days.so i have got the recharge on same day but they have dedected the balance only after 1 week on 24/04/2013 and when i tried 2 contact them they are not responding well
Deduction of balance
Comments
3 responses to “Deduction of balance”
-
Dear customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO. -
It is becoz it renewed after a week and this pack is valid for only one week.. not 30days.
I want to know how to unsubscribe from GPRS26? -
Dear Customer,
We tried to speak to you personally to understand your concerns regarding GPRS pack however, we were unable to contact you, since your call was not answered.
We would like to inform you that on recharge of Rs.26 customer will get 300MB+300MB data balance, Validity:7 days. We request you to kindly do confirmation with our customer care, before you recharge any offer.
You can write to us on [email protected] visit our website http://www.tatadocomo.com for more information.
Thanks and Regards,
Customer care,
Tata Docomo.
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