deduction for some random services

Location/place: chennai

Name of company/service: Tata Docomo

since i have purchased docomo number they have been activating some random service and message me to inform about the deductions. multiple times it has happened but only once i got my money back. Every time i call the customer care they tell to wait 24 hours but its 15 days around and still money is getting deducted if i recharge. Just because there is some balance dosent mean they can charge for any service they like to without our concern


Comments

3 responses to “deduction for some random services”

  1. Parmeshwar Avatar
    Parmeshwar

    the number for this complain is 8807590212

  2. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link – http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  3. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

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