Deduction of amount without using services

Dear sir I am using idea number 9767583178 since last 5years or so. Recently I have recharge of 349 rupees for unlimited call plus 1 GB data per day. Today they have deducted 32 rupees without any information. Their customer care executive don’t have proper answer for this also. This is completely wrong , they are giving wrong offers to the customers for the sake of money only. Companies like idea and others are looting money of people’s. This companies have taken people for granted.please let me know how to file case against idea cellular in the consumer forum.


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