DEDUCTING UNNECESSARY SERVICES

Location/place: CHANDIGARH

Name of company/service: BAHRTI AIRTEL TELECOME SERVICES

Dear Sir,

I am a loyal customer of Bhrti Airtel Ltd and my mobile no is (9815960444) and i am using this number in Blackberry handset,But since last some days 0.10 paisa has been deducting from my mobile account no for using internet which i was not using even the application that are required to avail this service is not installed in my mobile.Even Some days back this problem was there in my mobile and complaint to the customer care and they stopped this for few days but after some days they again charging the unnecessary amount for the same service and now when i called to customer care to stop the services and refund the money which has deducted from my account since last some days than they refused to refund the money and speak to me in very rudely (like:- evry company is not charging the same charges but we are charging and we”ll not refund you anything) and when i forced them to give me in written that company will not refund the money then they refund me only 5-RS but as per the amount which was deducted is more than 5-RS.So request you to plz help me and provide me right money back into my account.

Regards
Sandeep Kakkar
8437667376


Comments

2 responses to “DEDUCTING UNNECESSARY SERVICES”

  1. Namaste Mr. Kakkar,

    This is to inform you that your concern listed on 18 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Kakkar,

    We would like to inform you that your concern listed 18 April 2013 has been resolved. Should you have any queries please contact Airtel customer service at [email protected].

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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