Deducting money without intimation

Location/place: Mumbai, Bandra East

Name of company/service: TATA DOCOMO PREPAID MOBILE

Respected Sir
I am a TATA DOCOMO prepaid mobile customer who uses their services since last 9 7 months. I always recharge my account for atleast 400-500 Rupees a month. But since last two months they have started deducting money from my account without any intimation. they are coninously deduction RS 10 from my account every 6 days for Live astro services which I have never subscribed. Infact called customer care more than 5 times and told about the same, but they have not taken any action to stop this. Apart from this deduction, they have deducted some more money for some 3g game.. None of this services i have subscribed to. Still they are deducting money and when i called the deactivation services, it says that I have not subscribed to anything. The frustration is that I never believe in astrology, and my hard earned money is just getting deducted for this unwanted service. They have deducted around 60 rupees for astro services and around 30 rupees for 3g gaming. Please do the needful


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