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Deducted money and not crediting it back

Location/place: Pune

Name of company/service: Axis Bank

I have booked a ticket on IRCTC on Thursday. The money got deducted but still my ticket donot get booked.

I have complaint the bank for the same on Thursday only but till now they are not taking any step. Also asking me to visit there bank for the complaint.

1.) Ticket was booked from Pune to New
Delhi
2.) Cost of the ticket was 1228 rs.
3.) Done on Thursday around 1 pm.

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