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damage of sandal

Location/place: kolhapur

Name of company/service: bata india ltd.

To,
The Manager,
M/s bata India ltd.

Sir,

I would like to inform you that on 01/05/10 I had purchase one pair of sandal costing me Rs. 699/-. From the day I have purchased this sandal I am having complaints.

First instance was the Velcro arm used for fastening was torn out. That time the manager has repaired it saying that it is minor work.

But now the upper part over which our foot rests has come out and disconnected from the sole. When I contacted the manager who has sold me he refused to do any thing instead he is telling for such things you have to contact company only. Now I am worried that shortly the guarantee period is getting over, due to your company’s delay. I will be sufferer.

Now I am fed up with this item you pl. allow me to select different item or arrange for replacement. Please do the needful at the earliest.

The details are as follows;

Seller: BATA INDIA LIMITED, BATA SHOE STORES, GEMSTONE RAOBHADUR, DAJIRAO VICHRAE COMPLEX, 517, A/2, “E” , NEAR S.T. STATION, KOLHAPUR, MAHARASHTRA
Cash memo no. 5983

DATE OF PURCHASE: 01/05/10

QTY: 1
ARTICLE: 861 9224
SIZE: 8
AMOUNT PAID Rs. 699/-

Customer,

VINOD G. RAJPUT
DEPUTY GENERAL MANAGER,
HLL LIFECARE LIMITED,
KANAGALA, DISTT. BELGAUM, KARNATAKA.
PIN 591 225
MOBILE : 9448758805

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