cutting of excess of money and abusive language used by customer care executive on doing complaints

Location/place: ujhani (badaun) uttar pradesh

Name of company/service: airtel

my name is samar goyal and i m using my recent airtel number 7895382718 since more than one year and now since 20 days my balance is less by company more than call duration when i complaint to customer care he abused me even the higher authorites gives only sympathy to me not any redressal and call even after 5 days which they were to resolve wiyhin 24 hours now no one is attending my call please help me

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