Customer Service & Wrong Deduction

Location/place: Palwal/Haryana

Name of company/service: Idea

My name is Jatin Verma and i am using idea no. 9992618484 i just want to say they deduct my 100/- on 18th June i don’t know why then i called customer care and they said your balance is deduct for some application so i am saying i am not using any internet service like this so i want my money back and they said it is not possible so i said i want to talk with your senior they said not possible then they abuse with me and disconnect the call after that 4 time i called customer care they are not solve my problem


Comments

One response to “Customer Service & Wrong Deduction”

  1. ideacellular Avatar
    ideacellular

    Dear Sir,

    We wish to inform you that the charges are charged correct underIDEA MALL as per plan tariff. For further assistance, kindly contact to our Idea customer care helpline.

    Regards,
    Ideacellular

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