Name of company/service: Idea Cellular
My Name is Vinil
My Mob no under idea and sim card under my id some bdy come to my home and inform they have some smart card issued and asked my mother mob no she given my no and and they collect 1 id copy of my of my father and they inform as they need that mob no for sending a sms for activating smart card they send messages aftr befre they leaving home they inform us from next wk this no will go under airtel so please recharge only airtel card.and i am not home at the momment i am out of country so i send 1 mail to idea and the reply saying this mob now under airtel now so what is this with out permission of sim holder
any body can the sim if it like that .this more terrible
This is important message for indians this will make problem for our people.and every body miss use it .please this letter consider ass am complaint and take action
please this need full our nation
Warmgreetings from Idea cellular Kerala and thank you for writing to us.
With reference to your mail, we regret for the inordinate delay inreplying to the below mail.
Wehave noted the feedback given to us and this is highlighted to Airtel team. Weare trying our level best to get this number back to idea.
Onfurther investigation of this case we found out that this number has beenported out to Airtel network by 4th May 2012 EOD (End Of theDay).Even though the normal processing time for porting in back to Idea networkis after completion of 90 days subscription we are trying our level best to getthis number back in Idea.
Toknow about Idea’s product and services please dial toll free no:500. For any queries you may dial 9847012345. For requests and complaintsplease dial toll free no:198 or write to us at [email protected]
Wevalue your association with us, and look forward to your continued patronage.
Customer Service Desk
Idea Cellular Limited – Kerala
Visit us at: www.ideacellular.com
Idea-“The Global Customer Responsiveness Award Winner inTelecom”
From: Vinil Viswanathannair [mailto:[email protected]]
Sent: Friday, April 27, 2012 9:55 PM
To: CCare Kerala; [email protected]
Cc: [email protected]
Subject: some bdy trying to change my sim card with out my permission
May name is Vinil Viswanthan Nair i am attachingpassport copy for proof ; i am the owner off these following nos9847230211 now i am in UAE .My mother using this sim atmomment .to day two guys visited my home, they issued some smartcard and given a free airtel sim card with this smartcard nd inform this smart card will give us a medicalinsurance and another discount for any other purchase from recommanded shope.and (they collect my fathers id and photo actually that sim under my id) .andthey collect my mob number they inform to my mother they need mob foractivation which are inserted this no for activation andthey type TORT (MY MOB NO) sent to 1900 .Last they informneed to insert the airtel sim card after six day my no will go toairtel account .please use only airtel recharge card after 1 week .realy thisis no1 cheat for ever .please note i dnt want change my no from idea .Ihope they cnt change my no from idea .how they can this mobile numberunder my id .but this the realy cheating my mother told me this people went in1 ward of village and they cheated 90% people which staying thisward please do some thing tommrw also they will continnue to this cheating.and also they i dnt want change servse provide.please accept this mail as acomplaint and reply it .
Thanks and Best Regards,