Country Club / Vacation Is Fraud Company!!

Location/place: HYDERABAD

Name of company/service: COUNTRY VACATIONS/ CLUB (Opp. SECRETRAIT)

Dear Sir

Last year July 2011 I purchased one 30 years terms policy from Country Vacation through their lucrative and false promised and offers as I didn’t get yet. Since last year I am trying to avail the offer they offered me but till today I didnt get them done as each time they add new clause in it. every time they say something visiting their office and when I come back and asked for service they add new expenses in it and the conflict again arises instead of resolution. On 20th June after wasting 4-5 days I met them at their head office in Himmayat Nagar and were negotiated to fulfill all my offers, gifts and services to be provided by 22nd June, 2011. However till today they didn’t fulfilled and what they fulfilled was a part of cheating again with me. Pls find below the terms and conditions they promised an doffer and now they are denying (even I have canvassing paper of Rep Afrooz / Manager Waheedudin with me in original).

OFFER WITH OBLIGATION AGAINST PURCHASED POLICY # CVA190113

Total Amount of Policy: Rs 225,000/- (For India & International – Life Time)

 Valid for 30 years (Not Applicable)
 In Country Club own 53 personal Properties. (They Don’t have 53 properties)
 All properties in RCI & DAE for India and International Vacations.
 India : 96 Places (Kashmir to Kanyakumari) (Unable ot get the complete list of 96 properties inspite of asking and sending them by email to me)
 International: 4000 Destinations.
 Country Vacation Properties (56): Free
 India Tie Up Properties (40): Pay US$ 95 for 6N/7Days
 Abroad Tie Up Properties (4000): Pay US$ 135 for 6N/7Days

Time Period: (2 Weeks)
 Total: 2 weeks per year.
 1 Week yearly vacation.
 1 Additional complimentary week each year (Bonus Week)

Other Immediate Free Offers, Benefits & Facilities provided against Policy:

 2 Return tickets for GOA/KERELA/HIMACHAL along with 3N/4days accommodation. ((They didn’t provide. And also they are asking for money for this free complimentary offer)
 Spa kit worth Rs 25,000/- (They didn’t provide).
 2 Nos Gold Coins (1 Gram each). (They didn’t provide).
 Extra additional 2N/3days complimentary stay in any Country Vacation properties in India (By Paying Rs 700/- per day as administrative charges.
 A free Luncheon in Amratha Castle. (They didn’t provide).
 150 Sq Yd Land in Country Vacation Residential property (Fairway Extension C – 2689) by paying rs 30,000/- as final payments for Registration and other processing fees.. (They didn’t provide nor showing the land location and plot and saying against company policy?).
 Gold Membership Cards for “Couple” from Country Vacation free for life time (Irrespective of selling / cancelling / transferring the policy at any time at later stage).
 Free Insurance from HDFC for 25 years (Rs 300,000/- each) Irrespective of selling / cancelling / transferring the policy at any time at later stage). (They send me 1 year only)
 Avail Banquet hall free facilities 5 to 6 times in a year for one day each time.
 Food items 20% discount for Parties at Banquet halls usage.
 Free Swimming pool facilities.
 Free Tasha / Moksha Services for 3 years (Both members, Globally) (They didn’t provide).
 Free Gym Facilities (National & International).
Travel Benefits:
 Upto 40% Discount on Air Tickets if booked through Country Vacation.
 Free Pick and Drop facilities to Airport, Train etc. (Fuel Charges applicable)
 Free Sight seeing that included Car, Driver and guide (Only Fuel Charges applicable).
 Free Laundry services.
 Free Child care Facilities.
 Free Medical Services at accommodation.
 Free Breakfast daily and 20% discount on Lunch & Dinner (India).
 Shopping Discount 20% in all metro cities.

Kindly inform me how to cancel this policy as they didnt providing me services and how to get my money refunded as they are not responsding inspite of calling them several times and sending them emails daily.

Thanking you in advance for anticipated prompst response and cooperation

With regards,

Firoz Ahmad
C/o Razia Sultana (Policy Regd Address)
10-2-399 Asif Nagar
Hyd 28
Mobile: 09908845683, 9652563302
Email: [email protected]


Comments

4 responses to “Country Club / Vacation Is Fraud Company!!”

  1. Country Vacation response team Avatar
    Country Vacation response team

    Dear Sir,we just viewed your experience here & the inconvenience is deeply regretted. Kindly mail the complete details of your membership & issues if any to [email protected], so as to help you and understand the issue better.

  2.  Avatar
    Anonymous

    Hi

    I m from noida .I have small family me, my husband and daughter. By profession we are S/w engineer . Just few month back we took member ship of country club . as per their conversation we paid heavy amount 1,20000 for blue card but they gave us white card even me mentioned on check itself .As they promised to gave air and fair ticket for my family but they but just one person ticket when they deliver kit.They never disclosed for annual feel that is near 10,000 but when u login by user id u get that msg and they call you again and again .Every day calling for pay your annual fee So many times we called them no once picking phones .Executive which involved in this conversation are Shoib and kabir now even they are not bothered to receive phones are responding queries even we send so many mails to higher authority. Gurneet (9278119327), My Country club Membership No. –CCDL11V30LB13632
    Kabir Executive who involved in all this are Kabir , shoib so plz away from these person just for saving their jobs they are making fools to simple people >Visited so many times their office of sector 18 noida they just making fool their target just to take initially amt that is more than 1 lakh and
    Abdul Sohaib 9891641108 and his manager Kabir.
    My mail id is [email protected],any confirmation you can drop me mail
    Phone no is 8527516388 any confirmation you can drop me mail

  3. On Sun, Apr 5, 2015 at 3:52 PM, Chandrashekar Reddy wrote:
    Dear Sir/Madam,

    We have last hope on you and sending mails, but you are also not taking care of members. This is very sad news for us.

    Since last December we are wasting our valuable time on this issue. Simply because of your employees Mr. Vimal and Mr. Sanoth Kumar. They have promised several things and after getting money they have forgotten everything.
    Still they are saying “Will give everything what we have told, but give us some more time”. Already 4 months completed. Not sure how many months they require more.

    This is not fair to torture member like this. We put all our hard earned money. For this issue we have visited country club office more than 20 times. Request to hold Mr. Santosh Kumar and Mr. Vimal salaries until the issue resolved. Then only they will work on solve our problem.

    Hope some responsible person will listen my prayers and provide the justice.

    Thanks
    Chandrashekar Reddy
    Ph: 8008470389
    cvhyd5club3sbb173384

    ———- Forwarded message ———-
    From: Chandrashekar Reddy
    Date: Sun, Apr 5, 2015 at 3:30 PM
    Subject: Re: Registration Pending for long time
    To: [email protected], [email protected], Sandra sanjeev
    Cc: central customercare , ccehyd 2

    I have given written complaint twice and sent so many emails. But there is no reply from your end. Please may i know what action has been taken on my request?

    Nearly 20 times visited Mr. Santosh and Mr. Vimal. They have given the commitment and simply forgotten everything. They are still working on my request since December 2014. Every week we are calling them, will provide the call data also. Please may i know what step they have taken up to now and what is the status?

    Customer is suffering this much, nobody taken the responsibility. Customer care department is simply enjoying all my mails.

    Please arrange a meeting with Mr.Santosh and customer care head. I am ready to come with all the proofs. Request to resolve this issue as soon as possible. For any information/queries, please reach me at 8008470389.

    Thanks
    Chandrashekar Reddy
    Ph: 8008470389
    cvhyd5club3sbb173384

    On Thu, Apr 2, 2015 at 5:19 PM, Chandrashekar Reddy wrote:
    Please may i know the status? How many months we have to wait?

    There is no status update/ acknowledgement.

    On 02-Apr-2015 1:47 AM, “Chandrashekar Reddy” wrote:
    Looks like Mr. Santosh (Country vacations, Begumpet) has provided wrong email address. We have called several times and will provide the call list also. He has given oral confirmation of Rs.20,000 to Mr. Shiva (Registration Dept). Mr. Shiva has sent an email for the confirmation on January 30, 2015. There is no reply for the email up to now. There is no response to our request. Please take necessary action on concerning people.

    Where it is stopped? Who is responsible for this delay? Why we have to suffer for 5 months?

    On Wed, Apr 1, 2015 at 3:10 PM, Chandrashekar Reddy wrote:
    Hi Santosh,

    We are planning to file cheating case against you and your team(Vimal and Imraan). You are fooling customers with false promises. 5 months are completed. Even after several requests also there is no response from your side.

    Even customer care department also unable to provide prompt service. You are enjoying our money and not providing the promised services. If you are not standing on your words, please return our entire amount.

    You are troubling the customers.You must feel ashamed of your self.
    Definitely there will be impact. I am starting bad publicity against you and country club in all social networking sites. Giving awareness to friends and public against all your cheating activities.

    Thanks
    Chandrashekar Reddy
    Ph: 8008470389
    cvhyd5club3sbb173384

  4. I have faced similar problems with country club. I made payment of Rs. 90,000/- towards club+plot scheme in 2012 and even after 5 years i have no idea what my privileges at club apparently, they do not have my records in their system. When i payed the amount i was told that i could use the facilities at club and vacations but when i contacted them later for the club membership details they did not respond. i tried contacting the person that i was assigned to during payment and other formalities he said he left the company. i tried contacting the club head office they keep giving me new numbers to contact and there was no end to it. i called at least 10 numbers that day. when i went directly they said they were shifting and no one had a clue about where the head office for country vacation was.

    i went to the location where they said the plot was and i could not find any markings of the plots or electricity or sewer system.

    ironically, i got a promotion call from country vacations two years back and the caller was suggesting a new deal. when i told her what happened, she promised me a resolution in 24 hours and i never heard from her again.

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