Name of company/service: PANASONIC
My son Het vaishnav had booked cordless panasonic phone through onlime shopping, booked with indiatime shopping.
My son has paid Rs 4,6000 for cordless panasonic phone , it is made in malaysia.what is requested that made in malaysia product is inferior in quality, hadset battery was inferior quality.
i have registerd complaint,MORE THEN 10 days are over ,my complaint s still pending.
below is message from indiatime customer service.
Dear Customer ,
We thank you for contacting Indiatimes Shopping.
We apologize for the delay in responding to you.
With reference to your mail dated – 25.06.12 for order number – 3001171466, we would like to inform you that we have updated your request to the concerned department, they will get back to you within 48 hours. So, kindly wait for the resolution.
We regret for the inconvenience caused to you in this regard and sincerely apologize for the same.
We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.
For convenience please do not delete the interactions while replying.
Viney Pandey – Customer Service
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