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Coolwinks is a fraud company. Didn’t got my refund

This company is a fraud.. I placed an order of Rs. 1792 on 8th of this month and next day only I cancelled it. ORDER ID – CW0809181951953

Till now REFUND IS NOT CREDITED in my account. I have spoken to their call centre team. I have sent several e mails. Also I have shared my bank and paytm statement with them. They are just making exuces with no proper response.

I have exchanged atleast 9-10 mails and they are not refunding my hard earned money.. I dont understand the reason. If I ask them they start blaming paytm and other sites. I also gave them the option to directly transfer it to my bank account but still they denying. It seems they dont want to refund.. This is completely cheating and fraud

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