I availed the service to get a maid from House Maid Services /Excel Manpower Services by paying Rs. 5,500 as registration charges on 2nd Feb 2015. I was promised that 5 maids will come for interview in 2 days. However, no maids turned out for the interview and my specifications were not followed. Hence, I cancelled the contract on 7th Feb 2015. At the time of registration I was told that on cancellation of contract money will be refunded in 3-4 days. Later on they told me that the policy says it will take 45 days to refund the money. I waited for 45 days. Upon calling the agency after 45 days they said it will take another few days. I waited and again was told that as it is march ending they will refund the money on 1 st April. I have been chasing the employees of this company regularly but they just are just not refunding the money citing some or other reasons. Their Senior Personal Mr. Suraj Ghelot (Mobile # +91 90 29 469600) assured me that I will get the refund on 24th April 2015, however, he also is again delaying the refund stating that some people are on leave.
I have a 3 month old daughter and can’t keep chasing and listening to their arrogant talks.
Kindly help in getting the money back.
Company Name and Address below:
House Maids Service
Office No. 2/3, Plot No. 46F, Opp Wasan Motors, Sion-Trombay Road, Chembur (E), Mumbai-400071