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Consignment untraceable

Location/place: Kolkata

Name of company/service: DTDC Courier

I had send a shipment from Kolkata to Gurgaon on Jan 15th, 2013 via renowned courier service company – DTDC couriers. Till date, they have neither been able to deliver the product to the required address nor are able to bring it back to me. I have send them many emails, called on their customer care numbers a million times, but to no avail. Now they are telling me that the consignment is untraceable. It is so unprofessional on their part as they never tried to contact me even once to let me know on the status of the shipment. I kept following though but there is still no response from their end. I am losing out not only the money that I was being charged for using their services, but also the value of the new product which I send via the courier service. Please do something about this.

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