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Consignment delivery delay

Location/place: Chennai

Name of company/service: First Flight Courier Services

Dear Sir

I am suppose to receive consignment from Silchar Assm to Chennai, which sent on 13.06.12 till now i have received, when i contact customer service, they are not guided properly. This is not the way they behave to the customer. They ask me to wait 24hour time, complain give to concern departpment. I am helpless now, please help me to receive my consignment.
Regards
Bikram Jit Singha

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