Connection Problem Retification.

Location/place: Chaitanyapuri, Hyderabad

Name of company/service: Beam Telecom

Dear Sir,

This is Rajesh Cherukuri from chaitanyapuri, Hyderabad with an user ID: [email protected], with a contact reference No: 9866324056.

Since past 25 days I am not getting Internet. I had registered complaint more than 10 times, but the problem was not rectified, Every time I call they say it will be rectified in 24 hrs. but till date it was not done and from the past 2-3 calls, customer care person stopped sending me the ticket numbers also.

Since the customer care person is unable to rectify the problem, I asked him to connect to the superior official, but they keep on saying, he is busy on other call and they say, we will arrange a call back in half an hour to 1 hour, but till date I haven’t got any call from the customer care.

Kindly, take some legal action on this company.

For reference please find the ticket number which I have with me right now.

Ticket No: 5231672 dated 31/05/2012.
Ticket No: 5241563 dated 01/06/2012.
Ticket No: 5302320 dated 07/06/2012.
Ticket No: 5312736 dated 09/06/2012.
Ticket No: 5372811 dated 12/06/2012.

These are the few available with me, I misplaced few.

Kindly, Consider my problem seriously and give me the best solution.

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