Location/place: akola maharastra
Name of company/service: samsung care center
sir ,
we by a samsung mobile date 22/07/2012 model no. c3312 with imei no. 35174705983145 facing problem of auto swich off we three times visit customer service center vimal entrerprises akola. they say the problem was solve every time but problem reamains as it is without solving the problem they suffer the customer
Hello Everyone
I am from India and using Samsung Galaxy Y. Some days ago, I went to Samsung Service Centre, as got some water damage. And they checked that, and told me that the phone touch and jack are destroyed and have to replace these. I said okay coz my phone was under warranty. But they told me that they would charge me 4000/-. As it was near the half amount of new phone’s price. Then I went to another service centre and they told me to charge 1600/-. So I gave my phone to them as they were charging fewer amounts then first one. But my some of friends told me that they have charged me unnecessarily. Because if our any product is under warranty, the company pay for their repair. So I contacted the centre for same but they didn’t respond me for my issue. So, I filed my complaint at http://consumercourt.net/forum.php had bookmarked for future use. I just hope for great help from their side as soon as possible. I just hope to get any help from your side also. would bookmark your site also.
Thanks!
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