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COMPLAINT REGARDING THE ICICI BANK GIFT CARD.

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by

AdminPost
in ,

Location/place: NEW DELHI

Name of company/service: ICICI BANK

COMPLAINT NUMBER-SR229270955.
SIR,
THIS IS TO INFORM YOU THAT,THERE WAS WRONG REDUCTION OF MY BALANCE FROM MY ICICI
BANK GIFT CARD. ON 14/06/12 AND TIME-22:47approx. I USED MY CARD AT NEW MADRAS
HOTEL ,7 KHANNA MARKET, LODHI COLONY, BUT DUE TO SOME PROBLEM THE THE MACHINE
THERE DIDN’T ACCEPTED THE CARD AND THE SLIP ALSO DID NOT COME OUT,SO I GAVE THE
PAYMENT BY MY UNIVERSAL COUPONS WHICH I HAVE….IT WAS VERY EMBARRASSING AS THE
CARD WAS NOT WORKING, AND AFTER SOME TIME I RECEIVED A SMS FROM ICICI BANK THAT
560 HAS BEEN DEDUCTED FROM MY CARD… BUT I DIDN’T GET THE SLIP AND ALSO IT WAS
NOT SIGNED BY ME ,AS THE SLIP WAS NOT OUT AND IT WAS MY 2ND TRANSACTION,FURTHER
DETAILS ARE BELOW:-

CARD NUMBER-4629 9906 8133 1000.
DATE OF TRANSACTION- 14/06/12
AMOUNT OF TRANSACTION- Rs560
AMOUNT OF DISPUTE- Rs560
BILL NUMBER-26166
560 HAS BEEN DEDUCTED,WITHOUT ANY EVENT..
NAME OF THE MANAGER AT THAT TIME- RAJU,24611726.
WAITING 4 UR KIND REPLY…pls tell me as soon as possible

THANK YOU,
GAUTAM GUPTA
8802133462.

Comments

2 responses to “COMPLAINT REGARDING THE ICICI BANK GIFT CARD.”

  1. ICICI Bank Care Avatar
    ICICI Bank Care

    Hi,

    We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you soon.

    Regards,
    ICICI Bank Customer Service Team

  2. Nikunj parikh Avatar
    Nikunj parikh

    SIR,
    THIS IS TO INFORM YOU THAT,THERE WAS WRONG REDUCTION OF MY BALANCE FROM MY ICICI
    BANK GIFT CARD. ON 25/05/14 AND TIME-20:03:42.
    I USED MY CARD ON GROUPON SITE TO PURCHASE BEAN BAG, BUT DUE TO SOME PROBLEM THE TRANSACTION DOESN’T GOT COMPLETED SUCCESSFULLY, AND AFTER SOME TIME I RECEIVED A SMS FROM ICICI BANK THAT
    1499.00 HAS BEEN DEDUCTED FROM MY CARD… I THOUGHT THAT IT WILL GET REVERT BACK AFTER SOMETIME AS IT WAS A FAILED TRANSACTION BUT IT DIDN’T AND TILL TODAY I HAVEN”T RECEIVED THAT AMOUNT.

    I JUST WANT TO MAKE ONE MORE NOTE OVER HERE IS THAT AFTER SOME TIME I PERFORMED SAME OPERATION AT TIME 21:18:44 AND IT WAS GOT SUCCESSFUL, SO YOU WILL ABLE TO SEE 2 TRANSACTIONS OF SAME AMOUNT RS.1499.00 ON SAME DAY.

    SO PLEASE REVERT BACK AMOUNT FOR FAILED TRANSACTION.

    CARD NUMBER-4573 9250 0011 3958
    DATE OF TRANSACTION- 25/05/14
    AMOUNT OF TRANSACTION- Rs1499.00
    AMOUNT OF DISPUTE- Rs1499.00
    1499.00 HAS BEEN DEDUCTED,WITHOUT ANY PURCHASE..

    WAITING 4 UR KIND REPLY…pls tell me as soon as possible

    THANK YOU,
    NIKUNJ PARIKH
    8080782799

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