complaint regarding owner of the shop

Location/place: Kanpur,Uttar Pradesh

Name of company/service: All MEGA MART

Hi, I am pawan kumar,i am a IIT kanpur student, one month ago i bought a cooler from a shop of kalyanpur, and he had given me one season warranty.my cooler is not working so i called him for service but now he don’t pick up my phone at all and not giving me any response regarding my complaint. Please help me
Pawan Kumar
mobile no. 9161502968