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complaint on value added service

Location/place: bangalore

Name of company/service: aircel telecom

dear sir
this is shomith krishna kp my cell number is 8892639254 i activated aircel signature tune . they charged 25 rupees . from my balance . they changed my name as from shomith to smith . this is a great mistake done by aircel . from 7 days i am lodging a complaint . no one responding properly . again for correction of name they are charging 10 rupees . i want the amount back . they are not returning . they are cheating people by unwanted service . please get me a law . i want a compensation from aircel . because of insulting me by changing my name
thanking you shomith krishna kp

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