complaint for deduction of money and not listening to complaint

Location/place: jalandhar

Name of company/service: airtel

as i recharge my number my money is deducted with a stupid message which qoutes that i have downloaded a game.i want that this fraud system should be unmasked.and also that the airtel company must refund my 120 rs.
my no. is 09878862968.
airtel is worst sim i have ever used in my life..